okay, so normally I don't post, I just lurk but this irked me sooo much I had to.
All 3 of my kids are Hokie Kids Club Members (Wife and I are Hokie Club-Bronze). Kids club members get tickets to the BC game. I went online to try and get the tickets, and was lucky to find some seats very nearby our season tickets, so I thought I would try and get them for the kids. Maybe we could sit near each other as a family, something that the current Hokie Ticket Rules don't allow at our giving level (4 tix max, and we are a family a 5, so we never get to all go to the game.. this is another issue I have but another time....).
Well, the ticket picking system online won't let you strand an empty seat, and you have to pick each kid's seat indivudually so it didn't go well on Sunday. So I think, I'll call on Monday and they will surely be able to override it since they see I will be buying 3 seats! The issue is that one part there are two seats open, and I have to pick them singularly which means that it would be stranding one, even though I will by buying it for the other kid!
Ticket peoples response: "Nothing we can do about it, we can't over ride the system. Go buy tickets on the other side of the stadium way opposite from where you sit, there are plenty left!"
This is frustrating and is a big reason why many folks that have families are frustrated with getting Hokie tickets. I am open to all suggestions. Including more head banging and drinking more beer.
Comments
I had the same issue with my two kids. The ticket office told me to sell my season tickets on stub hub and try to get seats together but process one at a time. If I did that I sacrifice about 60 rows of distance and puts me in a much further section.
I have found a solution, but it was maneuvering with friends and family. It's unfortunate there was no effort to accommodate a parent sitting with a child.
And they are charging me $1.50 per ticket to print them at home.
$1.50 EACH time, I might add. How frustrating when you know you're going to do multiple transactions but can't just get charged $1.50 each time.
They've got to pay for the Adobe license somehow.
Seriously though, $3.50 ticket charge and then another $1.50 to use my own ink and paper?
I had a similar issue. 2 kids in the club meant I had to "buy" the tickets separately instead of being able to enter their codes at checkout and had to hope that the tickets next to the first set would be available. The system really needs some improvement. I gave my feedback to the ticket office but who knows if it will makes its way up the chain.
Important first step
Have you considered selling your least favorite child? It'll pay dividends in the long run too, since that's one less tuition to worry about.
I keed, I keed. But since you already covered "drinking more beer" I couldn't think of anything else.
If I'm understanding this correctly, you may be able to solve it by either selling a kid or buying one extra ticket, though there's the real possibility that I'm missing some other nuance.
Edit, Oh, I see one of these was already covered.
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