Keep Jumping. But if you don't, the ticket office is gonna screw you.

I originally planned on posting this in the Keep Jumping thread, but I wanted more eyes on this because I am not sure if people are aware of this bullshit. So, if this shouldn't be its own thread, I'll take my licks.

I'm not sure if anyone read the fine print. But, did everyone notice that if you take the refund your years of cumulative season tickets stop? If you did, please tell me I'm not the only one that thinks this is a load of horseshit?!

Now, they're not giving you credit for the tickets you would have bought if you get the refund. That's fine. I don't have any issue with that. But how do you set someone's cumulative years of ordering season tickets back to zero when, let's face it, none of us will walking through the gates of Lane Stadium this season? Essentially, they're punishing you for not donating to the Keep Jumping campaign.

This is a load of fucking shit!!! People shouldn't be punished and lose the cumulative status they had due to a season of in-person spectating that will never happen. If this pandemic mess has put you in a situation to where the refund isn't a choice, it's even more of a kick in the nuts.

I'm thankful to be in a position where the refund is largely a choice, but this is bullshit any way you slice it. Anyone who originally purchased tickets for this season should be given a pass on this and their cumulative years of being a season ticket holder shouldn't be affected no matter what they do.

THE UPDATE THAT NO ONE ASKED FOR, BUT HERE IT IS:
I wasn't lying when I said I called. The girl I spoke with was pleasant and helped me to the best of her knowledge. When we reached the extent of that knowledge, I was told I would be getting a call from one of the managers.

That callback never came...well, until today.

Honestly, I wish the call hadn't come at all. Because after the call, I'm having a serious internal struggle between maintaining what little HC status I have and all the years I have been a season ticket holder and forgoing something that I love, being in Lane Stadium on gameday, and walking away from it all on principal.

The person I spoke with was not pleasant, had not one shred of empathy, and wasn't trying to hear not one bit of what I was trying to say.

He said time and again that I was trying to get credit for something in which I didn't pay. To which I explained I'm not asking for credit, I'm simply asking not to get docked back to zero for a season that I more than likely won't get to participate in and wouldn't participate in unless a literal miracle happened with this virus.

He then said that they had to look out for their bottom line, quite understandable, but how does a person's virtual priority points cost them actual money.

For the record, I can be quite pleasant when I need to be. And, believe it or not, I started that way on the call. I say started because this guy had no sense of customer service and kept escalating and raising his voice.

So, yeah, I did let exactly ONE curse word out. Which I apologized for.

He deserved sooooo many more though. But much like here, my one curse word was used as an adjective qualifier and wasn't name-calling or anything of the sort.

Before this guy called me this morning, I was going back and forth between three options...1. Donate it all. 2. Carry it to next season. 3. Donate some and get a partial refund.

Now...now, I have until 5pm to decide if I ever want to give another red cent to the scholarship fund, football, or season tickets. The big screen and the couch are looking better and better.

I don't know. Maybe I'm naive, but I expected a little more Ut Prosim from my school during a pandemic.